3

We stayed in Taj Westend for 5 days. It has amazing grounds and their garden is definitely something we enjoyed during our stay. The breakfast had a lot of selections and food was excellent and tasty. The Machan staff (Venkatesh, Mohan, Navya & Shwetha) provided great service. Now, to the improvements needed. This hotel doesn’t have Bidet - which is really disappointing given the price range. The rooms are very old and dated and cabinets don’t open and close and the entryway to the room is congested & door is just too heavy. The dosa & coffee orders during breakfast were not arriving on time most of the days and we had to ask multiple times.it’s a shame given the excellent breakfast. I wish they have a foolproof system to ensure guests don’t have to ask multiple times. Also, during weekends there are events in the ballroom and this makes a mess to walk from rooms to lobby with too many cars and no easy way for guests to navigate.

5

Safe for a woman travelling and all the staff were very amicable and helpful.

5

A quiet place to cherish.

1

Messed up the check in… took a very long time… too long

5

Asked for extra care since it was my dad’s birthday and they went above and beyond to make it a great experience. Thanks for making his birthday a memorable one - will definitely be back many more times.